Privacy Policy

Stellax One B.V. ("we", "us", "our") is committed to protecting the privacy of our customers, business partners, and website visitors.

We are a company incorporated under the laws of the Netherlands, with our registered office at Noorderpoort 33, 5915 PJ Venlo, the Netherlands.

This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Dutch data protection laws.

This Privacy Policy applies to personal data collected through our website, communications, and business interactions, including sales conducted through third-party platforms such as Amazon EU.

The data controller is

Stellax One B.V.

Registered address: Noorderpoort 33, 5915 PJ Venlo, the Netherlands

We may collect the following categories of personal data:

• identification and contact details such as name, address, email address, and phone number
• order and transaction information
• communication data from emails or support requests
• technical data such as IP address and website usage information

We use personal data to:

• process and fulfil orders
• manage returns and customer service
• communicate with customers and partners
• comply with legal and tax obligations
• prevent fraud and ensure security
• improve our services and operations

Personal data is processed based on:

• performance of a contract
• compliance with legal obligations
• legitimate business interests
• consent where applicable

We do not sell personal data. We may share data with trusted service providers such as logistics partners, Amazon as a fulfilment provider, payment processors, IT providers, and professional advisers where necessary for business operations or legal compliance.

Where sales are conducted via Amazon, personal data may also be processed by Amazon as an independent data controller. We recommend reviewing Amazon's privacy policies for further information.

Personal data may be transferred within the European Economic Area (EEA). Where data is transferred outside the EEA, appropriate safeguards will be implemented.

We apply appropriate technical and organisational measures to protect personal data against unauthorized access, loss, or misuse.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by Dutch law, including accounting and tax obligations.

You have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to data portability and to object to processing. You may also lodge a complaint with the Dutch Data Protection Authority.

We may update this Privacy Policy from time to time. Updates will be published on our website.

For any questions regarding this Privacy Policy, you may contact Stellax One B.V. via official communication channels.